VoIP Wholesale Solution

	Our Service, Your Branding We provide our service with wholesale pricing and you can set your own pricing.
	Our Data, Your Billing We can provide call details of your customers to integrate into your database for billing.
	Our Rate Plan, Your Pricing We can provide you call details and plan charges in electronic format and you can simply rebill your customers.
	Our Backbone, Your Model You can define your own business model and we will work with you to define the customization requirement.
	Our Support, Your Customers We will provide level 2 technical support if your customers run into technical problems when your technicians can’t solve them.

Wholesale VoIP Deployment Process

Your Questions Answered

Q: We want to set our own retail pricing and we want to bill our customers under our own brand.
BBP: We can provide you with worldwide termination, and DID (phone numbers) at wholesale rates. You can set your own pricing and market VoIP under your own brand. Our system supports both prepaid and postpaid models. You will be supplied the data to be able to bill your own customers.

Q: We want to use some preset rate plans and get a discount, but we want to bill our customers under our own brand.
BBP : Yes you can do this. We will provide you call details and plan charges in electronic format and you can simply rebill your customers. We invoice you for the call charges less the agreed discount as commission.

Q: We run our own billing platform and want to integrate call details into one bill.
BBP : We will produce call details records (CDR) in any format (e.g. txt, csv) for you to import into your database directly.

Q: Can we bill our customers if we don’t have our own billing solution?
BBP : We can send tax invoices under your own brand to your customers by email every month. The invoices will contain your company information and the total amount due per calendar month. For call details users may login through a user login portal and download call details themselves.

Q: What can we offer to our customers?
BBP : http://www.bbpglobal.com and http://broadbandphone.com.au are our showcase websites. BBPGlobal is providing prepaid service; while Broadbandphone is providing postpaid service.

Q: What should be my first step?
BBP : Get a BBP wholesale trial pack and play it out. The trial pack comes with two Netgear VoIP adapters, 10 accounts, $100 free calls to PSTN, and 2 real phone numbers to receive calls. It is very simple and when you try it for yourself you will quickly understand.

Q: What would be the important decisions that we need to make?
BBP : Define Your business model? Prepay or postpay? Direct sale or through channels. Once you decide these BBP will work with you to define the customisation requirement and work out the solution for you. This in fact is a very simple one page question and answer exercise.

Q: What do we need to do technically?
BBP : Your engineers may have to work with us to integrate your website with our back end support systems for end user logins. If you want to supply your customers with specific ip phones or ata’s, or gateways, we need to test the devices to ensure they are compatible with our network. In general all SIP devices will work with our system.

Q: How about provisioning and ordering of service?
BBP : We have a web portal where you can activate/deactivate accounts, order and cancel DIDs, download call details (cost and revenue), daily summary, and check statements. For customer support purposes, you will be able to see your own customers’ call details in real time.

Q: How do we support our customers for technical enquires?
BBP : We will provide level 2 technical support if your customers run into technical problems (mainly in setup and config of atas) when your technicians can’t solve customer problems directly.

Q: What is the expected lead time?
BBP: Depending on the level of customisatiom required it takes approximately four to six weeks.

Q: Who collect the money from end users?
BBP : You do.